Managing Your Board: Five Tips for Founders
Building a board is one of the least discussed but most consequential parts of company building. Rebecca Mitchem shares practical guidance on choosing the right members, evolving expectations, and turning board dynamics into a source of leverage rather than friction.
For first-time founders, forming a board of directors is an entirely new experience. Some get lucky and enjoy great board relationships. Others find themselves navigating more challenging relationships. Some founder-board dynamics start well but drift off course as the company grows and the board’s role evolves. Chemistry fades. Communication breaks down. Board members go absent while others become overbearing. And nobody teaches you how to handle these relationships.
So how do you get it right? Who do you give a seat to at the table? How do you keep board meetings productive and board relationships smooth? And what do you do when things go off the rails?
I’ve been a board member and a board advisor, and worked with boards from seed stage to late-stage growth to exit. Here are five practical board management tips for founders:
1. Choose your board members strategically.
Choosing which people to surround yourself with is a business strategy. And getting the right people at the table from day one is crucial. Think carefully about how each new board member will blend with the existing group:
• What business experience and strategic value do they bring, and is it relevant to your current stage of development?
• Do their skills complement the founders’ or compensate for what you lack?
• Do they understand and genuinely share your vision?
• How is your personal chemistry?
• Do they truly have the time to contribute?
A technically impressive board that doesn’t have time to devote to your business will ultimately not serve the company.
Investors may be entitled to board seats, so when fundraising, try to meet multiple partners from the firm and spend some one-on-one time with them before making a deal. With independent investors, you have more latitude. Don’t give anyone a board seat just because they promise you introductions. That value is short-lived and can usually be captured through an advisor or consultant role.
2. Redefine expectations as you grow.
In the seed and Series A stages, the board’s role is relatively clear: Help founders find product-market fit, introduce subsequent investors, help manage runway and offer candid advice—sometimes paired with an uncomfortable dose of reality.
Often, board members have seen multiple startups at this stage and can provide valuable input and help founders avoid costly or time-consuming mistakes. Set expectations that you’ll be checking in often, and likely ad hoc, for advice on everything from choosing legal counsel to patents to product pricing.
In later stages of a company’s evolution, expectation setting can look different. You likely aren’t calling your board members every week (although some weeks you will). With that said, you may still need help in new areas like interviewing and recruiting executive talent, setting up a formal employee retention program, strategy around customer renewals or first price increases. Explain to your board members what time and input is most helpful to the company now and what you expect you’ll need help with in the near future.
3. Bring structure into the boardroom.
Inexperienced founders often treat board meetings too casually. When the company is small and everything feels transparent, it’s easy to deprioritize structure. That’s a mistake. Letting too much time pass between meetings—or failing to maintain consistent reporting—sets a bad precedent. Context gets lost. Accountability erodes. Interest wanes.
Early on, consider meeting monthly, rather than quarterly. Use simple, consistent dashboards. Share materials in advance so board time isn’t wasted walking through slides. Think of meetings as strategy sessions, not approval ceremonies. Come prepared with two or three real issues you want help thinking through. Invite input.
4. Build alignment between meetings.
Boards are collections of individuals with different experiences, assumptions and communication styles. Making a board work means understanding what drives each member:
• Where do they come from?
• What narratives do they already hold about your business?
• What context do they need to give you their best thinking?
• Who likes phone calls? Who prefers email?
• Who benefits from a quick coffee before meetings?
If you are holding quarterly board meetings, try holding one-on-one meetings with your board members intra-quarter. This will build rapport and enable every member to stay up to speed on the company issues, fundraising status, etc. It will also ensure that your less vocal board members have an opportunity to share their thoughts and ask their questions.
Disagreements are normal. And the trust and understanding you build with the board during calm periods will pay dividends when trouble arrives. But this does not happen overnight. You need to work on it over time.
5. Rightsize your board.
The role and makeup of your board will change over time. If you are on an M&A or IPO track, you will eventually add independent directors and formal governance structures. But your board should never be larger or more complex than your stage requires.
Early boards are often small and founder-heavy. As new investors join, seats may expand. That’s natural. What matters is resisting unnecessary growth. A board that is too large too early becomes harder to manage and less effective.
There may also come a day when an early board member’s value is no longer aligned with current business needs. Having these conversations requires diplomacy: “The business has changed, and the board’s needs have changed with it” lands very differently than “This isn’t working.” Frame transitions around the company’s evolution, not personal failure.
Board members will frequently step aside if it is clearly in the company’s best interest. If not, review your bylaws and shareholder agreements before initiating change. When appropriate, consider an observer or advisory role as a graceful off-ramp.
Turn governance into growth.
Building an amazing board may require some luck, but building a well-functioning board can be accomplished through communication and leadership. Board management isn’t always easy, but founders who learn to turn the task of governance into a strategic tool give their companies a huge advantage. This value will only compound as the business scales and the stakes get higher.